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Hesselson's Reviews

I purchased a hot tub from Hesselson’s today and our customer service rep (Sean) was outstanding! He walked us through the features of several models we liked, answered all our questions thoroughly, and assisted us with choosing the perfect model. Customer care was top notch and very much appreciated! I’m looking forward to enjoying my new hot tub and am confident Hesselson’s will take care of any issues should they arise. Thank you Hesselson’s and Sean!

The store offers a wide variety of hot tubs at different price points, making it easy to find the right option. Above all, the service is outstanding, with friendly, knowledgeable, and helpful store representatives. Thank you Sean and Frank!

I purchased a demo model (Envoy) in January 2023. They stored it for me until late April, free of charge. Delivery was 5 star, no issues. While getting it up and running, my sales person Sean was always very responsive and very helpful. He even mailed me a bottle of cleaner when I asked what I could wipe it with before filling for the 1st time (again free of charge). I realized there was a hole in the cover a few days after it was delivered but didn’t call about it for about a month due to my crazy life, but they ordered me a new one without hesitation. One of the jets was also not working and they are sending someone to fix it. I haven’t had the tub long enough to review it, but I can say that I will refer everyone I know to Hesselson’s for their 5 star service!

We are so pleased with the customer service we have received from Hesselson's. Our family purchased a hot tub and pool this year and the service provided by sales, delivery, setup and water testing teams have been excellent! Thank you for making this process so enjoyable!

I purchased a swim spa through Hesselsons in July of 2022. I could not be any happier with my spa and also the service I have had this past year! The team at Hesselsons go above and beyond to keep you a happy customer! I would highly recommend them!