When looking to buy a hot tub, there are three main places you can go to purchase your hot tub: a dealer, a hot tub expo, or you can order a hot tub from a big box store or online. While the low prices of big box stores and hot tub expos may be enticing, all other aspects of the hot tub and buying experience fall flat. This is because the most trusted and popular hot tub brands only sell through dealers spread around the nation that have the expertise and ability to provide excellent customer service.
The brands you find at hot tub expos and big box stores are often knock-off hot tubs or cheap brands that haven’t been around long. The issue with buying these hot tubs is that there is no one local available to service these hot tubs, and spare parts for these hot tubs are difficult to acquire, let alone install.
Water care is another important quality to be mindful of. Cheaper hot tub brands do not have good filters or heaters and usually have not worked out an easy way to routinely keep your spa water in balance. This usually means sticking to old methods of keeping your hot tub water clean that involve more chemicals, and more work from you.